What Our Clients Say
At Aurora IT Services, we see ourselves as not having clients or customers, but having business partners and knowing that your success is our success.
Here's what they're saying about us.
"Keep your eye on this IT company.
After careful consideration, we decided to give Aurora IT Services a chance to become our IT business partner and we are already seeing how great of a move that was.
They are doing things that no other IT provider can match from service and sales to marketing and community involvement, keep your eye on this IT company!
Aurora has completely changed the way we handle IT by responding when we need them and providing the right IT solutions for our practice.
They evaluated our server/network environment and built a solution that made sense for our office while still keeping their finger on the future pulse of our growing firm."
Lisa Hostetler Brown
"This IT company ROCKS!!!!
As the office manager at Harrell, Martin & Peace, PA, it is essential that I have a reliable, committed and knowledgeable IT partner to help keep our law firm running effectively.
I have found these qualities and more with Aurora IT Services. Since partnering with Aurora IT Services, I can say that we could not ask for a better IT partner for our firm.
They monitor our systems 24/7 and always keep us informed of any potential issues that we may not have noticed.
For instance, this past Christmas Holiday, Aurora notified me that they saw a server outage at our office and recommended coming on site to resolve the issue as soon as possible.
They immediately came to our office and quickly resolved the issues so that our IT systems were working for everyone when we returned for work on Tuesday!
Our staff loves that they can email Aurora directly and get a timely response and quick, friendly and professional resolution to their issues.
And when the need arises, Tim and his team have never hesitated to make a site visit to resolve an issue.
They helped us expand our practice including expanding the wiring at our current office as well as rewiring our new expanded building.
They are also our trusted partner when purchasing new computers and equipment, working to configure our copiers and printers, helping us move offices and much more.
I am ecstatic that we have found Aurora IT Services, LLC to be our IT service provider and would recommend them to any business without question."
Harrell, Martin & Peace, P.A.
"It is our pleasure to recommend Aurora IT Services for all your computer and IT needs.
We wasted valuable time and energy trying to handle the process on our own. In this day and age, every business needs to feel confident that their company's data is safe and secure.
We are a healthcare facility and are held to strict Federal and state standards to ensure patient confidentiality.
Knowing Aurora is monitoring our systems and making sure we are secure is one piece that we do not have to worry about in the IT puzzle.
The Aurora team is always available to handle any question we have and has offered valuable recommendations for situations that arise, making us proactive instead of reactive.
Aurora made the whole process seamless, professional and enjoyable. What a valuable tool they have been to our success as a company and as a team!"
"I am the Office Manager for Two Men and A Truck, Columbia, SC. We are a moving company.
We strive to exceed our customer's expectations for moving and packing services. Our computers are a necessary and vital part of how we accomplish this goal on a daily basis.
If they are not working, then it makes it very difficult to achieve the levels of customer service we owe to our customers.
We have very similar expectations of the companies we do business with. I can say without hesitation, Aurora I.T. Services has provided us with the best IT support we have ever had.
They are available and responsive when we have an issue. Tim and his team respond to a call or e-mail in a matter of minutes and work quickly to resolve any issues we may encounter.
What Aurora I.T. does is the way I.T. services should be. They are immensely knowledgeable and professional.
We are beyond pleased with this company and would refer them to anyone who needs to make sure their computers JUST WORK!"
Two Men and a Truck - Columbia, SC