What is a Managed Service Provider?
MSPs offer outsourced IT options and solutions to businesses of all sizes. Businesses often utilize MSPs to provide remote security monitoring and IT support, so that they can focus on internal projects and operations.
MSPs afford businesses better protection from cyberattacks, which pose a rapidly increasing threat with data from the US National Cyber Security Alliance finding 60% of small businesses that are victims of a cyber-attack go out of business within six months.
Your company can be proactive in mitigating cyberthreats before they become a problem, so you don't have to worry with the help of an MSP.
Their scalable services also offer access to hosted business software and data backup services.
More Time for the Things That Matter: Benefits of a Managed Service Provider
has found that the managed services market will grow to $274 billion by 2026, up from $152 billion in 2020, thanks to increased use of MSPs levied by the coronavirus.
With more and more businesses switching hybrid and work from home models for their employees, MSPs offer reliable and affordable IT and cloud-based solutions without needing an onsite provider.
Aside from returning the commodity of time to businesses small and large, MSPs provide better protection to cybersecurity threats and proactive measures to prevent IT problems before they happen thanks to their suite of offerings.
With cybercrime having increased 600%
during the coronavirus pandemic and small businesses remaining three times
as likely to be targeted over big business; having all of your cybersecurity capabilities, monitoring, and data backup [hyperlink to data backup blog] managed by one organization mitigates security risks.
The perk of an effective MSP is that you are paying them to proactively prevent threats before they happen, instead of paying someone to fix them.
MSPs are also known to improve business efficiency and output, in part because they handle IT systems under one organization, eliminating the need for multiple service contracts and vendors. That means some MSPs will provide all of the technology for your business as part of your subscription.
A good managed service provider will understand the needs of your business and provide the best support and solutions for the success of your specific operations and business continuity. While some worry about MSPs eliminating the job of internal IT departments, one expert spoke
to the contrary:
"It elevates the IT staff and brings them out of the shadows within the organization. It allows them to focus on a custom app dev project or cloud initiative - something highly strategic. I think that's a win-win for your IT staff."
You will never have to worry about business continuity with an MSP, which will offer data backup options on cloud or onsite servers.
While cost is always a consideration for business, MSPs typically provide their services through a subscription plan; and an effective MSP will give employees more time to focus on operations and business priorities means increased revenue and dollars saved over time.
Instead of having one or a few IT people who have varying expertises, MSPs give your business access to employees that specialize in every facet of IT,
so you can feel confident that any issue or concern you have will be resolved quickly and effectively.
Types of Managed Services
Different MSPs will provide different offerings to customers based on the needs of their business. Some of the most common services include:
- 24/7 remote IT monitoring
- IT installation and repair
- Remote access to office desktop
- Evolving, top-of-the-line security protection
- Antivirus and malware protection
- Server and data backup options
- Wi-Fi installation and configuration
- Hosted phone System
- Hosted E-mail and Office365
- Unlimited tech support
- Annual IT Reviews and Resource Planning
Partnering with an MSP can provide businesses access to IT solutions companies with decades of experience and industry-leading
technology that gives you peace of mind that you are well protected.
Ready to Get Back to Your Business? Learn What Capital Office Products Can Do For You.
Capital Office Services has been a trusted managed service provider in South Carolina for 25 years. Big or small, we have experience servicing small businesses, churches, Fortune 500 companies, schools, medium sized work groups, and everything in between.
We boast an award winning full service department with same-day service response and excellent customer service every step of the way. Service is our specialty.
Are you interested in learning more about our MSP services? Request a free assessment today!